Can my identity be kept private?
Is it safe for me to place an order on the website?
You are protected every time you place an order. When you purchase goods, we will ensure your payment security through the website’s background until you receive the order. If your item does not match the description, please notify us in time after receiving the goods, and a dedicated customer service consultant will handle any questions for you.
I see other sites offer them cheaper; why is yours more expensive?
The price of a watch depends on the quality. Many sites will offer the lowest quality products and thus be able to sell them for cheaper. We are so confident in the products on our website that you can buy them with confidence.
Sometimes your support response is delayed; why?
Our company is dealing with a high volume of emails regarding our products, and we will try to respond to all emails within 24 hours on weekdays. Please help yourself find the answers you’re looking for from our FAQ section. We’ve put all frequently asked questions here to speed up the process.